Shipping & Returns

Shipping & Returns
Chibiwrld GmbH

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Shipping

We ship worldwide, with a focus on Germany.

Delivery times:
- Pre-order: approx. 10–11 weeks
- Immediately available goods (in stock): approx. 2–3 business days

Please note that many of our products are pre-orders. Production or procurement only takes place after receipt of order.

Shipping costs are clearly displayed during the order process.

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Cancellation & Returns

You have the right to cancel your order within 14 days of receiving the goods.

For a return, please include a note in the package with the following information:
- Order number
- Name
- Reason for return (e.g., exchange or cancellation)
- Desired size for exchange (if applicable)

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Return address

Chibiwrld GmbH
Kaiserstraße 15
49809 Lingen
Germany

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Return conditions

- The goods must be unworn, undamaged, and in original condition
- Items with removed or damaged tags cannot be accepted
- Damaged or already used goods are excluded from exchange

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Exchange

An exchange (e.g., different size) is generally possible as long as the above conditions are met.

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Note:
The statutory right of withdrawal remains unaffected.